Shipping Policy

We aim to deliver your products quickly, safely, and reliably. Please read the details below:

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• During high-demand periods or holidays, processing may take slightly longer.

2. Shipping Methods & Delivery Time

• Standard shipping: 3–7 business days depending on location.
• Expedited shipping: 1–3 business days (where available).
• Delivery times are estimated and may vary due to external factors such as courier delays or local holidays.

3. Shipping Charges

• Shipping charges are calculated at checkout based on weight, delivery location, and shipping method.
• Free shipping may be offered on selected orders as per ongoing promotions.

4. Order Tracking

• Once your order is shipped, a tracking number will be shared via email.
• You can track your package on the courier’s website for real-time updates.

5. Shipping Restrictions

• We currently ship to addresses within [specify regions/countries if applicable].
• Products cannot be delivered to P.O. boxes or APO/FPO addresses in some regions.

6. Lost or Damaged Shipments

• If your order is lost or arrives damaged, contact herbalhairheena@gmail.com within 48 hours of delivery.
• We will assist in locating the shipment or arranging a replacement/refund as applicable.

7. Contact for Shipping Issues

• For any questions or concerns about your shipment, reach out to herbalhairheena@gmail.com.
• Our team will respond promptly to ensure a smooth delivery experience.